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CUSTOMER CHARTER ACHIEVEMENTS

  • Bil Client Charter The number of activities on target
    1. License for forest harvesting will be issued within a period not exceeding six (6) months from the date of approval given, after all the conditions of approval are complied with. On target 6 weeks Over 6 weeks but not more than 8 weeks For more than 8 weeks
    6 0 0
    2. License to run a wood-based factories will be issued within a period not exceeding one (1) month from the date of completion of the plant was built after fulfilling all the conditions of approval. On target 1 month More than 1 month but not more than 2 months More than 2 months
    6 0 0
    3. A decision on the application for renewal of the period of the licence issuing forest produce will be given in a period not exceeding one (1) month of receiving the application. On target 1 month

    More than 1 month but not more than 2 months

    More than 2 months

    5 0 0
    4. A decision on the application for renewal of the period of the license to carry out wood-based factories will be given in a period not exceeding one (1) month of receiving the application. On target 1 month More than 1 month but not more than 2 months

    More than 2 months

    175 0 0
    5. Provide information and feedback received from the public. All complaints will be acknowledged forest offences within not more than three (3) days. On target 3 days More than 3 days but not more than 5 days More than 5 days
    0 0 0
  • Bil Client Charter The number of activities on target
    1. License for forest harvesting will be issued within a period not exceeding six (6) months from the date of approval given, after all the conditions of approval are complied with. On target 6 weeks Over 6 weeks but not more than 8 weeks For more than 8 weeks
    8 0 0
    2. License to run a wood-based factories will be issued within a period not exceeding one (1) month from the date of completion of the plant was built after fulfilling all the conditions of approval. On target 1 month More than 1 month but not more than 2 months More than 2 months
    0 0 0
    3. A decision on the application for renewal of the period of the licence issuing forest produce will be given in a period not exceeding one (1) month of receiving the application. On target 1 month

    More than 1 month but not more than 2 months

    More than 2 months

    3 0 0
    4. A decision on the application for renewal of the period of the license to carry out wood-based factories will be given in a period not exceeding one (1) month of receiving the application. On target 1 month More than 1 month but not more than 2 months

    More than 2 months

    180 0 0
    5. Provide information and feedback received from the public. All complaints will be acknowledged forest offences within not more than three (3) days. On target 3 days More than 3 days but not more than 5 days More than 5 days
    6 1 0
  • Bil Client Charter The number of activities on target
    1. License for forest harvesting will be issued within a period not exceeding six (6) months from the date of approval given, after all the conditions of approval are complied with. On target 6 weeks Over 6 weeks but not more than 8 weeks For more than 8 weeks
    6 0 0
    2. License to run a wood-based factories will be issued within a period not exceeding one (1) month from the date of completion of the plant was built after fulfilling all the conditions of approval. On target 1 month More than 1 month but not more than 2 months More than 2 months
    0 0 0
    3. A decision on the application for renewal of the period of the licence issuing forest produce will be given in a period not exceeding one (1) month of receiving the application.

    On target 1 month

    More than 1 month but not more than 2 months

    More than 2 months

    0 0 0
    4. A decision on the application for renewal of the period of the license to carry out wood-based factories will be given in a period not exceeding one (1) month of receiving the application. On target 1 month

    More than 1 month but not more than 2 months

    More than 2 months

    120 0 0
    5. Provide information and feedback received from the public. All complaints will be acknowledged forest offences within not more than three (3) days. On target 3 days More than 3 days but not more than 5 days More than 5 days
    13 0 0

      

  • Bil Client Charter The number of activities on target
    1. License for forest harvesting will be issued within a period not exceeding six (6) months from the date of approval given, after all the conditions of approval are complied with. On target 6 weeks Over 6 weeks but not more than 8 weeks For more than 8 weeks
    8 0 0
    2. License to run a wood-based factories will be issued within a period not exceeding one (1) month from the date of completion of the plant was built after fulfilling all the conditions of approval. On target 1 month More than 1 month but not more than 2 months More than 2 months
    0 0 0
    3. A decision on the application for renewal of the period of the licence issuing forest produce will be given in a period not exceeding one (1) month of receiving the application.

    On target 1 month

    More than 1 month but not more than 2 months

    More than 2 months

    0 0 0
    4. A decision on the application for renewal of the period of the license to carry out wood-based factories will be given in a period not exceeding one (1) month of receiving the application. On target 1 month

    More than 1 month but not more than 2 months

    More than 2 months

    132 0 0
    5. Provide information and feedback received from the public. All complaints will be acknowledged forest offences within not more than three (3) days. On target 3 days More than 3 days but not more than 5 days More than 5 days
    24 0 0

      

 
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 Copyright Reserved (c) 2016 Johor State Forestry Department (JSFD)
Level 2, Bangunan Dato' Mohamad Ibrahim Munsyi, 79660 Nusajaya, Johor Darul Takzim.
Tel: 07-266 7433   Fax: 07-266 1288   Email: webjpnjohor[at]forestry[dot]gov[dot]my
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 Last Update:
22/10/2019
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